FAQ / Support Center

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What payment methods do you accept?

We take all credit and debit cards including American Express (AMEX). Additionally you can pay via PayPal or cheque, and we give you the option to place orders either online or over the phone.

Customers in the USA can also use JCB, Discover, and Diners Club. Our Payment gateways are designed to be PCI compliant, fully encrypted and served via SSL/TLS security.

What if the product I order isn't in stock?

In the highly unlikely event that you place an order for an out of stock product, then you will be contacted immediately and offered either a full refund, alternative item, or a date for when delivery can take place. The Harmonica Company have close relationships with our suppliers and this gives us the ability to get the required product to you in unfortunate circumstances.

Do you charge a restocking fee?

No, The Harmonica Company will never charge restocking fees.